If you are interested in learning more about personality profiles and their application in every day life, about communication techniques, interpersonal, conflict resolution & negotiation skills, or about mediation, here are a few books to choose from.

Emotional Intelligence - Why it can matter more than IQ - by Daniel Goleman

Resolving conflicts at work - A complete guide for everyone on the job - by Kenneth Cloke and Joan Goldsmith

Toxic emotions at work - How compassionate managers handle pain and conflict - by Peter J. Frost, Professor of Organizational Behaviour on the Faculty of Commerce at the University of British Columbia (UBC).

Getting to yes - by Fisher U., Ury W., Patton B. - Penguin Books

Getting past no - by Ury W - Bantam Books

Building relationships as we negotiate - by Fisher U., and Browns S. - Penguin Books

The True Colors® series:

• Showing our True Colors® by Mary Miscisin
• True Parenting by Kathy Hayward
• Follow your True Colors to the work you love by Carolyn Kalil

Would you be interested in the French version of these books (wherever available) - or for more books in French - please check our bibliographie section.