Throughout my professional experience, I have seen what "makes or breaks" communication. Key interpersonal and communication skills are required of both individuals and organizations. Still, these soft skills don't get treated the same as professional and technical skills at school or university.

Part of our education includes being taught foreign languages but there is little training in communication skills, a "language" in itself.

The cost is very significant, measurable and the consequences numerous:

With this diagnostic in mind, Nathalie Clavaud set up her training and consulting company - the EUCAN Consulting Group - specialized in interpersonal & communication skills, in HR management and organizational development issues.

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